Service & Support

  

Custom design based on image

Our clients provide us with design drawings and technical parameters, and we conduct a thorough process feasibility assessment and confirm their specific requirements. Following the trial production of samples and the signing of a formal contract, we proceed to procure all necessary fabrics and accessories. We then implement mass production, accompanied by multi-dimensional quality inspections throughout each stage. Ultimately, we ensure the timely delivery of products and provide comprehensive after-sales technical support.

Rapid Prototyping 

our clients refine and optimize their design ideas. We work closely with them throughout the process, making adjustments until we achieve an ideal solution that combines both creativity and practicality.

 

 

 

Technical Consulting

Based on our customers' needs, we develop comprehensive solutions covering raw material formulation, yarn design, process flow, testing methods, and cost estimation. We organize technical evaluations to verify production capacity adaptability and regulatory compliance. Furthermore, we offer sample-making guidance, technical support throughout the production process, and long-term optimization recommendations.     

Open Source Pattern

We have over 1,000 original jacquard and heat sublimation printing design solutions in our portfolio, along with more than 300 foundational textile pattern templates, all of which are freely available for our clients to choose from. Covering a diverse range of styles and process parameters, these resources help our clients quickly capture design inspiration and lower the barriers to bringing their creative ideas to life.                                                    

Focus on ODM/OEM

We have over twenty years of expertise in ODM/OEM services, with deep roots in the industry and a stringent confidentiality system in place. From product design to final delivery, we implement strict privacy protection throughout the entire process, always adhering to our customers’ requirements. Without explicit authorization, we never disclose our role as the original manufacturer to any third parties, fully safeguarding the unique value of your brand.

After-sale Support

We have established a rapid response mechanism to address after-sales needs within 24 hours. For quality issues, we provide free testing, rework, or replacement services. For custom-made products, we maintain production archives for ten years and offer technical backup services, including fabric traceability and process parameter replication. This ensures orders are fully traceable and any issues are resolved, providing comprehensive protection for our customers’ interests.